Refund Policy

At Elegant Events Management, we strive to provide exceptional service and unforgettable events. Please read our refund policy carefully before booking.

1. Deposit and Booking Fee

• A non-refundable deposit is required to confirm your booking.

• The deposit secures your event date and allows us to begin planning and coordinating vendors.

2. Cancellation by Client

• If you cancel your event, the deposit is non-refundable.

• Cancellations made within [X days/weeks] of the event may incur additional fees, depending on services booked and vendor commitments.

• Rescheduling may be allowed, subject to availability and may require an additional fee.

3. Refunds for Partial Services

• For partial planning or specific service bookings, refunds are considered only if services were not provided.

• Any work already completed (planning, vendor coordination, décor preparation) will be deducted from the refund amount.

4. Cancellation by Elegant Events Management

• In the unlikely event that we must cancel your event due to unforeseen circumstances, we will provide a full refund of all payments made.

• We will also make reasonable efforts to help you find alternative solutions or reschedule your event.

5. Refund Requests

• All refund requests must be submitted in writing via email to [Your Email Address].

• Refunds will be processed within [X] business days once eligibility is confirmed.

6. Contact Us

For questions about this refund policy or your booking, please contact us:
Phone: 07399 039151 / 07555 642955
Email: info@elegant-eventsmanagement.com
Address: Unit F1, Westwood Industrial Estate, Arkright Street, Oldham, United Kingdom OL9 9LZ